POLICIES & PROCEDURES

Requirements

  • Be in good health and have not been ill with a communicable condition in the past 5 days for every visit.

  • Minimum age of 12 weeks / 3 months old.

  • Puppies under the age of 6 months require a negative fecal 

  • Spayed or neutered if 8 months or older.

  • Current on Bordetella (kennel cough) and DHPP.

  • Current on Rabies if 4 months or older.

  • Have a quick release collar with a name tag. Dogs without a quick release collar and name tag will incur a $10 fee due at pick up.

  • Be on leash while entering and leaving facility.

  • Dog and people friendly.

Evaluations

  • Dogs who are new to LDCD will be required to complete a one-time application, waiver and evaluation.

  • Evaluations will take a minimum of 2 hours to ensure Dogs are comfortable and happy in our facility and social environment.

  • Evaluations need to be scheduled in advance and current vaccination records must be provided prior to evaluations.

  • The evaluation fee is $30 per Dog. If Dogs stay past the evaluation, a daycare fee will incur and the evaluation fee will be applied towards the daycare fee.

  • To get started on this process, please sign up here.

DAYCARE

Drop off & pick up

  • Dogs must be dropped off and picked up during open hours.

  • 1-2 hours of Quiet Time is provided during midday to allow Dogs to get some rest in between play time and activity. During these hours, the facility is closed for pick ups and drop offs.

  • A half day of daycare is a maximum of 5 hours. Any amount of time after 5 hours starting from the time of drop off will be considered a full day.

  • A late pick up fee of $1 per minute for the first 30 minutes after closing.

  • Dogs who are not picked up by 7:00pm (weekdays) or 5:30pm (weekends) will need to be boarded and will incur boarding fees and food for $5/meal.

Reservations & Cancellations

  • Reservations are required to be made in advance by email or on our website.

  • If daycare is needed immediately, please email first to ensure there is space available.

  • Cancellations are required by email by 6:30am on the day of daycare.

  • Cancellations received after 6:30am on the day of reserved daycare will incur a $30 fee.

Prepaid packages

  • All prepaid daycare packages expire 6 months from the date of purchase.

  • Daycare packages are non-refundable and non-transferrable.

  • Daycare packages can only be used for daycare.

  • Sibling Dogs can share the same daycare package.

  • Single day additional Dog rates are for siblings.

  • Sibling Dogs are dogs who share the same legal owner who is listed on sibling Dogs' vaccination records and permanently live in the same household. 

BOARDING

Prior to boarding

Reservations and deposits

Cancellations and changes

  • If your Dog doesn't come to daycare regularly, we require a negative fecal within 6 months of boarding.

  • If it is your Dog's first time staying at LDCD or hasn't been in daycare or boarding over the past 10 months, we require 1-2 full days of daycare prior to boarding. This is to help them settle quicker when they arrive for their stay.

  • Reservations are required for boarding and are only secured after a deposit has been paid.

  • We suggest making reservations, especially for holiday stays, in advance to ensure availability.

  • A deposit of 1 night per Dog is required for non-holiday stays.

  • A 50% deposit is required for holiday stays.

  • Holiday stays include the day before, day of and/or the day after New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

  • All reservations, changes and cancelations are required to be made by email or on our website.

  • Deposits for non-holiday stays are refundable if a cancellation is made at least 2 days prior to the date of drop off. 

  • Deposits for holiday stays are refundable if a cancellation is made at least 10 days prior to the date of drop off.

  • If availability allows, any changes in drop off and pick up dates require at least 2 days notice. 

  • Early pick ups without 2 days notice area treated as a cancellation and will incur a charge at the nightly boarding rate.

  • Holiday stays include the day before, day of and/or the day after New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

What to bring

Drop off and pick up hours

Other fees

  • Sufficient food for the entire stay. We suggest bringing a little extra for unforeseen circumstances. If food is not provided or runs out during a stay, LDCD will provide Taste of the Wild kibble for $5 per meal

  • Medication, if any (oral and topical only).

  • Treats, if any. Please avoid bringing chews that take a while ingest, such as rawhide and bully sticks.

  • LDCD does not provide food or treats in order to keep your kid's diet the same while they are boarding to prevent digestive issues.

  • We will provide all bowls, blankets, beds and crates (if you prefer to have your furkid sleep in a crate). 

  • As we are a kennel-free facility, we aren't able to guarantee another Dog using, and possibly chewing, your furkid's belongings, so please limit the amount of belongings you bring for your kiddo.

Food

  • LDCD carries Taste of the Wild dry food for $5 per meal

Daycare

  • Boarding fees cover 24-hour periods starting from the time of drop off. Daycare charges apply if pick up time is 1 hour or more after drop off time

Late pick up

  • $1 per minute for the first 30 minutes after closing time (please see our open hours on our contact page)

Additional Dog rates

  • Additional Dog rates are for siblings

  • Sibling Dogs are dogs who share the same legal owner who is listed on sibling Dogs' vaccination records and permanently live in the same household. 

Pick up 

Monday - Friday

6:30am - 12:00pm

1:00pm - 6:30pm

Saturday - Sunday

9:00am - 12:00pm

1:00pm - 5:00pm

Drop off  

Monday - Friday

6:30am - 11:30am

1:00pm - 4:00pm

Saturday - Sunday

9:00am - 11:30am

1:00pm - 4:00pm

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